Common errors (and fixes)

“Invalid form format” / form rejected

  • Cause: PDF was printed/flattened
  • Fix: re-download the original certified PDF from SciENcv

“Missing persistent identifier”

  • Cause: ORCID not linked correctly
  • Fix: link ORCID in eRA Commons first; if SciENcv import is still not working, also confirm the ORCID linked account in MyNCBI

“Certification required”

  • Cause: the named individual did not certify
  • Fix: the named individual must log in and certify (delegate cannot)

Character limit exceeded

  • Cause: hidden formatting from Word
  • Fix: paste as plain text; re-check counts in SciENcv